Can't log in to my account but I can in cPanel

[WildHunt]

I am able to log into cPanel but when I try to log in to the account page it says that the username does not exist. I created the account today.

 

[Starshine]

I am able to log into cPanel but when I try to log in to the account page it says that the username does not exist. I created the account today.

Are you logging into the Account Management Panel with your Cpanel name or your FORUM name? You are suppose to sign in to Account panel with your FORUM name and password.

 

[WildHunt]

Thanks StarShine. I was not using the forum account. Problem solved.