Can't login into cPanel

[Boonta]

Hello,

I'm having trouble logging into cPanel. I was under the impression that the password used there was the same one used here. But no matter what combination I try, I get 'Login attempt failed'. Could someone reset the pw for me?

http://sandels.elementfx.com:2082/login/

Thank you!

Username: boonta
Domain: sandels.elementfx.com
Hosting Package: Ad-Free
E-mail: boboombang@gmail.com

 

[Russ]

Password changed and sent to you in private message.

 

[Boonta]

Thanks for your help!

However, I'm still having trouble logging in. I've tried every user name I can think of (boonta/Boonta/sandels etc.) with the new password. None of them seem to work.

I can connect to ftp without any problem with boonta/new pw.

 

[Russ]

Your cPanel login is Boonta

 

[Chris73]

Try logging into your cPanel via this url. http://74.86.116.187:2082

 

[Boonta]

I managed to get through using that url.

Thank you very much!

 

[Bryon]

I'm closing this thread. If you need further support, please re-open it or create a new one.