Can't login to cPanel and all my web seems to be deleted

[ricvan]

I've having a lot of problems with the hosting lately, first the web didn't work and I when I tried to login got some message saying something like "although u have logged in there was an error, post in the forums..." or something like that, I came to the forums and saw a lot of people was having this issue, so I don't care and wait for a long time, today I could login to x10 but not to the cPanel, and the web is still down, please help me.
http://equimont.x10hosting.com
Excuse me if my english isn't very clear, and thanks.

 

[Chris73]

Did you have an up and running website? If so i will look into seeing what is up with the account.

 

[GeekDad]

Me too!

I had a problem that was handled by level-two this evening (Fedlerner). Now I can't get into cPanel, and the site says "domain available".

Strange thing though - ftp login works.

schafers.x10hosting.com

 

[ricvan]

Well I had one, before the whole problem started. If I could get access to the ftp and cPanel I could put it online again.

 

[GeekDad]

Do tell.
Edit:
My apologies - I did not mean to hijack your thread.

I'll open a new support thread.

 

[ricvan]

Could someone help me?

 

[Chris73]

I am working on this right now. I will get it so you have cPanel access, but with Corey updating the cPanel it might be hit or miss for logging in.


Try logging into cPanel.(i make no promises with upgrades going on) if you still can not access your site please pm me your password. I don't want to use the root password since that will defeat the purpose. I will make sure it's not an issue on your end.