Can't login to cPanel

[teamcofh]

Hello,
No sure that the community can help me with this one but I cannot log into my cPanel at all. It claims I am using the wrong login information (Even with clicking the button that automagicly logs you in). Any suggestions?

Thanks, TeamCoFH

 

[hbazer]

Try these steps to regain access to your cPanel - it works some of the time but not all of the time...

1. Reset(same as it was) or change your password in the Account Portal (AP) --> https://x10hosting.com/portal/login.php
2. Wait for it to say that the change took effect
3. This is important log out of the account portal and log back into it
4. Wait 5 minutes (it takes time to update all the servers in the cluster)
5. Click the blue [ Access cPanel ] button

 

[teamcofh]

Sorry I didn't mention that I have tried that, quite a few times and waited 24 hours at one point. I can log into everything but the cPanel.

 

[teamcofh]

Can I get anymore help with this? I still cannot access my account

Edit: I seem to have fixed it. I added more numbers/capitals to my password and it worked finally! It seems the site/forum have less requirements then cPanel?