can't login to cpanel

[KyarNge]

plz help me ...
i cann't log in to my cpanel. :dunno:

 

[lambada]

It helps if you post the form found in the sticky.

What is your cPanel username, subdomain etc.

 

[Corey]

http://kyarnge.x10hosting.com:2082 should work.

 

[KyarNge]

yes.. my cpanel user name is kyarnge.
n cpanel link is kyarnge.x10hosting.com:2082
but i cann't stay log in...
i already check my account from www.x10hosting.com
my account is not suppend.
:dunno:

 

[Corey]

What do you get when you go to the :2082 link? Does it not display or wrong password? What is the error?

-Corey

 

[KyarNge]

2082 is not display.

 

[Corey]

Does http://kyarnge.x10hosting.com work without the 2082?

 

[KyarNge]

yes..
kyarnge.x10hosting.com is work. but i can't log in cpanel . also ftp.

 

[Meow Mix]

Yea I am also having the same problem, I can't log into my cpanel either.... I posted a thread somewhere but just can't find it, after I get my cpanel to work, I should be able to do everything my self so just need to get that working!

 

[Corey]

Meow Mix, if your old thread is gone please open another one. We try to keep issues to one user per thread as to not confuse anyone.

KyarNge, I believe there might be an issue with your router or computer blocking the ports. I am other staff are all able to access your control panel page. If you are able to access your site through your subdomain you would not be blocked by our firewall either. Please check your router\firewall settings and see if they block ports.

-Corey