cant login using my email and password

[hosthost]

Dear Sir,
I think after the forum has updated,I cant login using my username and also my email id in the login space given on "x10hosting.com"

But I can login into x10hosting.com/forums using my userid and password.
I donot know the problem.
plz help.

 

[stpvoice]

Hello,

Just to confirm, you should be logging in here: https://x10hosting.com/control/login.php with an email address as username and password. If you let me know the email address you're using, I'll tell you whether or not it matches what is in the system.

Thanks.

 

[hosthost]

Thank You very much Mr.stpvoice
I got it right with your help.
But previously I used to use my user name which is not my email id.
Now I can login only using my email id and the same password as that of my username too..
Do you know why this change happend?
Bbye..

Hello,

Just to confirm, you should be logging in here: https://x10hosting.com/control/login.php with an email address as username and password. If you let me know the email address you're using, I'll tell you whether or not it matches what is in the system.

Thanks.

 

[stpvoice]

Hello,

Not sure exactly why, but I know the change came about as part of an update to the account management panel.

Thanks.