Can't Register

[tscott]

Hey,
I signed up and got my confirmation email, I clicked the link and was added to the queve, then I got a mail saying:

This email is being sent to notify you that the hosting account that you have signed up for has not been created, due to an error which occurred during the creation process.

The error that occurred was:

You must supply a contact email address.​

The error that occurred can most likely be resolved by signing up again for a hosting account here: http://x10hosting.com/hosting/signup

If you keep receiving this error, please post on our forums for support or forward this email to support@x10hosting.com.

This is the second time I have tried to register, as you see I have a forum account and I successfully registered with it and got that error. I tried logging at : http://x10hosting.com/account and got this:

In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account.
Please enter your cPanel username below, you will receive an E-mail with further instructions. Be sure to have the same E-mail address registered with your cPanel account that your forum account has!

My Cpanel account hasn't been created yet :S. Can you help me with this error?
Thanks.

~Tyler

 

[Corey]

I believe the error is lying. Try taking out any special characters like !@#$% in your user name or password that you are signing up with.

-Corey

 

[tscott]

okay that may be the problem as I use one of those in my password. I'll try it.

Yep, that was the problem.
Thanks for the help man,

~Tyler

 

[Brandon]

Thanks for using x10Hosting. It seems your problem was solved so this will be closed.

If this problem reoccurs, then you can re-open this topic by clicking Thread Tools -> Open Thread.