Can't remove old e-mail accounts!

[mike02x90]

Can i have my old e-mail accounts removed?
When i try to delete them it shows that they are invalid, and that's because i changed my domain.

And now those invalid accounts are taking space from my account as well, and it shows that i have 4/5 available.

When i should have 2/5 since the other 2 which are :
urahara@cosmakercr.10x.biz
yoruichi@cosmakercr.10x.biz

Are currently invalid!

 

[Gouri]

Can i have my old e-mail accounts removed?
When i try to delete them it shows that they are invalid, and that's because i changed my domain.

And now those invalid accounts are taking space from my account as well, and it shows that i have 4/5 available.

When i should have 2/5 since the other 2 which are :
urahara@cosmakercr.10x.biz
yoruichi@cosmakercr.10x.biz

Are currently invalid!

Simple solution is add that deleted domain as parked domain and then delete the emails and in the last remove the parked domain again.

 

[mike02x90]

I tried but it won't let me create the parked domain, or would you mean Add-on Domain?

 

[descalzo]

Try it as an add-on domain. If that fails, post back.

 

[mike02x90]

Tried that already and gave me the same error, it won't let me create add-ons as well.

 

[descalzo]

Ok. Which ones do you want on and which ones do you want off the account? Or is ok to nuke them all and then you can add back the ones you want?

 

[mike02x90]

Ok. Which ones do you want on and which ones do you want off the account? Or is ok to nuke them all and then you can add back the ones you want?

urahara@cosmakercr.10x.bz
yoruichi@cosmakercr.10x.bz

Those are the ones i want removed please!

Thanks!!

 

[descalzo]

Please understand that this is a bit low-priority at the moment (with the problems from the Fris migration) and might take awhile.

Will escalate to a Support Ticket. This will close the thread but you can follow your Ticket by clicking the yellow bar at top OR by logging onto your Account Panel.