Cant View Site

[Twinkie]

Site throws a 500 internal server error when I have not even configured it. Please help me because this is a business site and I can not afford to have it down for more than an hour.

 

[aneotoena]

Check your permissions, try renaming the .htaccess file to .htaccess.bak
And by the way check the news and see if you are in one of the servers with problems.

And lastly DO NOT DOUBLEPOST. You have another post refering this issue.
http://forums.x10hosting.com/free-hosting/41623-cant-view-site.html

 

[Russ]

log into cPanel, find the Logs section and click on Error logs, see what it has in there.. Most 500 errors will make an entry into that log telling you what caused it.


If it's a permission error, try this as well. Most times it's not an htaccess error, but instead it's this:

You need to login to your cPanel. http://yourname.x10hosting.com:2082 and go into the File Manager, select the files in which you'll be accessing on the website and click on the Permissions button at the top of the page. The permissions need to be set to atleast read execute, and write if the page is going to be making any dynamic changes to the site. Usually read/execute is enough to get it working.

 

[Twinkie]

I tried both and still I am getting the same error. When I change the name of the .htaccess file it recreates it's self. The permissions are set to 644. There are no problems with my server besides the server downtime which has a red dot. I got this error in the error logs:
[Sun Dec 02 21:11:21 2007] [error] [client 71.206.79.246] File does not exist: /backup/home/primerib/public_html/500.shtml

Please help me because this is preventing me from seeing my site in both my friends and my account and I can't have it down for more than a few hours:
My account: bwportraits.pcriot.com
Friends Account: bloodybacks.pcriot.com
(project on boston massacre)
Thank you people!

 

[Mikey]

If .htaccess recreates itself and is CHMODDED to 644, CHMOD it to something that allows the public to view it.

Also, I'm not sure if this is completely relevant, but the "stoli" server is down for MySQL Uprading.

 

[Twinkie]

What is the "stoli" server? I have pcriot..... then I don't know what my server is.
The permission for my home page is 644.

 

[Mikey]

What is your sub-domain? PCRiot is simply your sub-domain, not the server. You find out your server via the CPanel, but simply telling the sub-domain and analyzing it will get the information without having to look into your CPanel.

If your index.html is chmodded to 644, try CHModding it to 777 or something like that

 

[Twinkie]

I tried and it is only not working for PHP. What is the default permissions for .htaccess? Possibly it is the server but last I checked it only had a red dot next to down time. Should I just wait till tomorrow to see if it is fixed?
Edit:
I'm sorry people for waisting your time! I couldn't log in because my friend has the pass but I looked at my site and it has the "stoli" server. Even though I am not using MYSQL in this page should it not work anyway? Thank you for being patient with me.

 

[boting]

I think you should upgrade to PHP 2. login to your account and upgrade it.

 

[Russ]

You need to login to www.x10hosting.com/login under the "PHP Details" Section, apply for the intermediate version of PHP.

Changes take about 24 hours to fully complete.


As far as the modes, make them 755 for all the files/directorys.. This will eliminate this problem.