Cerberus Support Center SMTP Help

[TheJeffsta]

Ok, I have just set up a Cerberus Support Center (along with the Cerberus GUI) but am having a bit of trouble.

In the config.php file, I have the current settings coding:-

define("SMTP_HOST","smtp.thejeffsta.x10hosting.com"); // your SMTP server
define("SMTP_LOCAL",$_SERVER['localhost']); // your hostname

define("SMTP_AUTH",1);  // use SMTP authorization?  0 = off   1 = on
define("SMTP_ACCT","support@thejeffsta.x10hosting.com"); // if authorization is used, otherwise blank
define("SMTP_PASS","******"); // if authorization is used, otherwise blank

Note: Real password not put in 'SMTP_PASS' field on this post for security reasons.

I have tried being a guest and sending a support ticket but I keep recieving error messages like 'ERROR: Invalid To: () or From: (test@test.test) address. Aborting.', and when trying to register, 'Error: Cannot conect to smtp.thejeffsta.x10hosting.com'.

And just so you people do not try and suggest PHPmail, Cerberus is an email management system and the support center sends emails to the users/guests regarding ticket status, replies etc. and the GUI can also sort out emails or something - only using Cerberus really for the Support Center but in due time I will need it.

 

[Corey]

Try using mail.xxx instead of smtp.xxx

 

[TheJeffsta]

Its now 'Cannot conect to mail.thejeffsta.x10hosting.com' (basically the same error) and also 'ERROR: Invalid To: () or From: (test@test.test) address. Aborting.' (when testing)