Charset problem

[jettadelv]

Hello,

I am currently setting up my website at x10hosting and I am glad to have found a new hosting company!

However, I noticed that some French accented characters (not all) are misinterpreted. My site has a French and an English version, and it is the first time it happened since it is online.
I discovered that the browsers use the central European charset to view the pages, which is wrong... however, I use the following meta tag: <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=ISO-8859-1">.

Is there a way to correct this? Should I add/change a configuration in my cPanel?

Many thanks!

 

[lambada]

I'm not that good with charset problems but try using UTF instead

<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=UTF-8">

 

[jettadelv]

I tried, but it does exactly the same.

One part of the text of my site comes from a .php file because it is dynamically managed. Another part comes from the mysql db. The most surprising of all is that, when I look at the contents of the tables in php-myadmin with the same browser, the accented characters appear normally.
What's more, the MYSQL charset of my database is set to "UTF-8 Unicode (utf8)".

Would you think about something else? Any help would be appreciated! This being an issue, it may eventually prevent me from staying with x10hosting, what I would really like to avoid!

jd :happysad:

 

[nol888]

Could I possibly take a look at the site in question?

 

[jettadelv]

Yes of course! The address is www.artsenligne.fr

 

[Corey]

Can you show me where the characters aren't right so I can test some things and see if they change?

-Corey

 

[jettadelv]

All accented characters are replaced by non-French characters. As far as I now, the "é" and "ç" are the only exceptions.

In the "Accès client" button on the left, the "è" was replaced
Same for "Ajouter ce site à vos favoris" where the "à" was replaced

After clicking on the "Décoration" heading in the center of the page, same problem for a lot of names of items : "Arrosoir grand modèle" etc...

Other examples all around the site.

Many thanks for your help!

 

[nol888]

A few things change when switching the encodings. The button stating "Accčs client" in Central European(ISO-8859-2) changes to "Accès client" when viewed with Western(ISO-8859-1).

Also "Information importante :
...pas ętre désactivée" [in central european] changes to "Information importante :
...pas être désactivée" [in Western]

That's all I noticed.

Edit: Seems I was beat to it.

 

[jettadelv]

Did you mean you changed the encoding of your browser?

Yes, I know that "Central European" is wrong, and that the whole problem disappears when switching to "Western".

My problem is that I do not understand why the browsers I use now "decide" to switch to "Central European" when browsing this site. I did not have this problem before switching to x10hosting.

So, I suppose there might be an option on the server causing this problem.

What do you think?

 

[nol888]

Something is causing the browser to drop or misinterpret the META tag in the page.

However, you can change the character encoding manually in your browser.

 

[Kames]

I also get a problem

« Next Oldest | Next Newest »

Why do I get those weird letter accents on my forum?

 

[jettadelv]

Of course I can change the character encoding manually in my browser. It is not a problem on my side, I know how to do.

The problem is for the visitors of the site. The site is for them, after all, and I do not find it acceptable to oblige my visitors to modify their browser options, just to have a correct view of my site! When furthermore the meta tag is correctly set...

Not to mention that a majority of users will ignore that this type of thing is possible, and will simply wonder why my site is such a mess!

To other hosting members who have a site in French: would you have a clue?

Many thanks

 

[HyperCyber]

:happysad: I got the same encoding problem, è, à,û, ê ... french caracters are not showing correctly.
Can somebody fix that ?

Thanks

 

[jettadelv]

From the last posts, I can see that other users are facing the same problems. It reassures me a little bit, proving that I am not necessarily the guilty one!

Can a solution be considered or is it merely an hopeless situation?

Many thanks in advance for your time.

 

[Corey]

Can you let me know if it works now?

 

[jettadelv]

Yes! Perfect!
Would it be indiscreet to ask you how you resolved this specific problem?

Many thanks
jd

 

[Corey]

I changed the charset in the php.ini file to "iso-8859-1"

 

[jettadelv]

In my account? Or is this a global .ini file, or specific to "French" sites?

 

[Corey]

Global php.ini file for the whole server.

 

[jettadelv]

Ok. Anyway, it was a radical solution!

Thanks again.