Could you help me?

[performance168]

Dear x10 administrator,

My website was suspension. I can not unsuspense now.
It's my fault that forget login forum once for two weeks.
Could you help me to solve it?
Thank you very much.
My forum account is "performance168"
My cPanel account is "benny168"
My website is "performance168.co.cc"

And my email adress is computer957@yahoo.com.tw
Please....
I really want my homepage back. Thank you again.:drool:

 

[calistoy]

Can you sign in here http://x10hosting.com/login.php with your forum username and password?

 

[performance168]

Sir,

Thank you reply me.
I try to login using my forum account and password.
But it shows the message below...
"
Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.

If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com
"

Now I also can't login my cPanel account.:dunno:
Does it mean my account is no longer existing?
How to do on next step?
Thank you.

 

[calistoy]

It's most likely that your hosting account was terminated/deleted. Unfortunately, there's no way to reestablish a deleted account. Feel free to sign up for a new account instead. Remember, it's required of you to log into these forums once every 31 days to maintain activity on your account. Logging into the account panel or cPanel does not count as activity.

 

[performance168]

Sir,

Thank you very much.

But so sad....:eek4:
I did really hard to design my website.
Now gone...

Is there any way to get it back??...

Please help...

Thanks.

 

[calistoy]

There are no backups for deleted sites, sorry. There's no way to get it back.