cPanel login fails

[opique]

Hi,

After reading through a ton of threads in here and external guides and still having the problem: can't login to cPanel I decided to ask here. Any ideas why I can't login? I've tried changing: passwords, domainnames, domain. Tried with IP, tried with and without the /login after the cPanel address.

Account details:

cPanel / User Account: opique
cPanel URL: http://motp.x10hosting.com:2082
cPanel IP: http://74.86.116.187:2082/

 

[Russ]

New password sent in PM, the username and pass are case sensitive.

 

[opique]

Thank you for the quick reply. I also sent this as a PM but it something about not having 3 posts so here it is again: "The new password however, did not transfer to either the forums nor my x10 account. Is this suppose to be a separate password for cPanel? I did try using: opique and the provided password for cPanel aswell, but it didn't work."

 

[GamingX]

You will need to login to your cPanel using the username opique and the password Russ sent you. Login to the account management panel using the forum username and password

 

[opique]

I've tried that like 40 times now.

 

[DefecTalisman]

Please clear your cache, cookies and flush your DNS.

Then try this link -> http://absolut.x10hosting.com:2082/frontend/x3/index.html

 

[opique]

Well flushing DNS really got my hopes up, but no that didn't work either. Tried with different computers, web browsers etc. Restarted them, tried from school, tried from work. Nothing I can even login to FTP with that new password now but still no cPanel...

 

[Fedlerner]

Try again now please, and use: http://74.86.116.187:2082/
Make sure to write your username "opique" all in lowercase.

Are you getting an error or you can't reach the website?

 

[opique]

Tried with the IP already, always using lowercase: opique and the message I get is: Login Attempt Failed!

 

[Fedlerner]

I've sent you a new password by PM. I've tested it and it did work for me.
If you still can't login, then it's definitely a problem on your end.

 

[opique]

Finally! It works perfectly now, thank you for your efforts, this place has an amazing customer service

 

[Fedlerner]

No problem, I'm glad I could be of help.
Feel free to re-open this thread or create a new one if you need further assistance.