cPanel login link but its not there

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Thenexus

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I just had my hosting account (thenexus) unsuspended, and now its asking me to link it to my cPanel account (Nexus) when i put it in though it says it does not exist, what am I doing wrong? :( i just want to get my files back online.
 

Fedlerner

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How much time has it been since you last logged into the forums?
 

Thenexus

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It's been a few weeks or so, but only a few days since it got unsuspended, like 4.
 

Corey

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I'm showing your account terminated on:
03/13/08 at 10:05 am

I don't think it was ever unsuspended.

Do you know what server you were on? I can look for a backup possibly.

-Corey
 

Thenexus

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From an older support post: here

Email:
Username: nexus

Domain: nexus.ElementFX.com
Hosting Package: Adfree
E-mail: justananomaly@gmail.com
To manage your hosting account's details (Domain, package, etc), use our account management panel located here:http://x10hosting.com/account
To login to cPanel, use the following URL: http://nexus.elementfx.com:2082

X10hosting Account Management:
Account Username:nexus

Primary Domain:http://nexus.elementfx.com

cPanel URL:http://nexus.elementfx.com:2082

Hosting Type:Ad-Free

Advertisements:None Required

Disk-Space Allotment:300 MB

Bandwidth Allotment:10000 MB

Features:cPanel 10+, MySQL, PHP 5+, CGI, FTP

Although I did specificly change it to a parked domain over at my justananomaly.com.
 

Fedlerner

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I couldn't find any backup for your account. Do you have your own backup? We can re-create your account and help you to restore it.
 

Thenexus

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I do have a backup, who would i send it too? and can someone go ahead and create the cpanel login so i can link it to my x10 account?
 

Fedlerner

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I've created your hosting account and PMed you the information. You may need to clear your cache and temp files and make a flush of your DNS.
I'll recommend you to login to the AMP and request the "Intermediate" PHP version.

Upload your backup to your home directory and tell us when it's done, and we'll restore it for you.
 
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