Cpanel Login Problem

[anchoo2kewl]

I can log into http://x10hosting.com/account using the forum username and password but I cannot log into my cpanel using the cpanel username and password.
Account Details :-

Username: anchoo
Domain: anchoo.pcriot.com
Hosting Package: Adfree
E-mail: anchoo2kewl@indiatimes.com

 

[Fedlerner]

I've sent you a new password by PM. I've tested it and it's working.
Remember that you should login by: http://anchoo.pcriot.com:2082/ , using as username: anchoo

Let us know if it's working.

 

[anchoo2kewl]

Thanks a lot for your help but sadly i get the same error Login Attempt Failed! Am I doing anything wrong ? I went to the address given below:- http://anchoo.pcriot.com:2082/login/
used the user name as anchoo
password the one you sent in the PM...

 

[Chris73]

Can you try and log in now? If that doesn't work i will give you the IP url to try.

 

[anchoo2kewl]

no.. its still not working..

 

[Chris73]

Try http://67.228.161.42:2082 If that doesn't work i will have to dig deeper and find out why not.

 

[anchoo2kewl]

well... thanks a heap for your help... i finally managed to log in to the cpanel site using the ip address.... so, i should use it for the time being to access my cpanel site ?

 

[Chris73]

I would for right now. Until i can find out why you can't log in using the url. I would suggest trying the normal url once in awhile to see if it gets working for you.

 

[anchoo2kewl]

well, i just tried again and now i can login to my cpanel using the normal
http://67.228.161.42:2082
Edit:
i meant the other site :- http://anchoo.pcriot.com:2082/login/ sorry...

 

[Fedlerner]

Great! So all is working fine now.
Feel free to re-open this thread if you need further assistance.