cPanel password not workinf

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ardracottage

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Hi

I waited out the to the Boru server in the hope that this issue would be resolved but unfortunately I am still unable to login via cPanel or to the webmail account as I am told that my username or password is incorrect. I have not changed these details but did try resetting my account password to login in the main control page, however I think this was my x10 pwd rather than the cPanel one so do not know what else I can do. Hope you can help.

Account info

Free hosting account / cPanel username: carmel
X10 domain: http://ardracottage.x10.bz/
email: carmel.mccallum@gmail.com

Best regards.

PS Have also tried the fix from Derek of logging in with the forum account name "ardracottage" but this wasn't allowed either I'm afraid!
 
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