cpanel password reset

[mccclean]

Hi,
to whom this may concern, i require that the password for this accounts' [mcclcean] Cpanel have a password the same as what i use to access the Hosting Account Management page, please.
hosting server is 'chopin' and I cannot seem to access the FTP with my password which is:
* removed *

 

[techairlines]

First, NEVER post your password in public, even if it doesn't work.

You can rest the password yourself in Account Panel at http://x10hosting.com/control. When you change your password here, it changes your Account Management, cPanel, as well as Main FTP password.

You can also change your FTP password through cPanel.

Make sure your FTP info is correct:
Username: mccclean
Password: (Your Password)
Host: chopin.x10hosting.com
Port: 21

 

[mccclean]

First, NEVER post your password in public, even if it doesn't work.

You can rest the password yourself in Account Panel at http://x10hosting.com/control. When you change your password here, it changes your Account Management, cPanel, as well as Main FTP password.

You can also change your FTP password through cPanel.

Make sure your FTP info is correct:
Username: mccclean
Password: (Your Password)
Host: chopin.x10hosting.com
Port: 21

after changing my password (as instructed in the Account Panel) it STILL tells me 'login failed!' after clicking on the 'login to cpanel' button. :frown:

help needed