Deleting email accounts

[marnitz.b83]

Hi,

I have an issue with my new email accounts. I first tried to create a domain by using vdb.co.cc and have created email accounts to test.

I then managed to see how it worked and renamed my domain to something else.

So, now it tells me that i cannot create more email accounts as i have reached the Max.
But, if i try to delete the "vdb.co.cc" email accounts, it gives an error telling me that it doesn't exist and cannot be deleted.

I can't create any new email addresses.

Anybody have a solution ?

 

[Gouri]

Hi,

I have an issue with my new email accounts. I first tried to create a domain by using vdb.co.cc and have created email accounts to test.

I then managed to see how it worked and renamed my domain to something else.

So, now it tells me that i cannot create more email accounts as i have reached the Max.
But, if i try to delete the "vdb.co.cc" email accounts, it gives an error telling me that it doesn't exist and cannot be deleted.

I can't create any new email addresses.

Anybody have a solution ?

easy way is to re add that domain as parked or addon and then delete the mails and remove the domain.

 

[marnitz.b83]

Thanks for your reply..

I have tried waht you told me to do but then i could not see the email addresses as it seems to have been removed. but it still showed me tjhat i have reached the max email addresses.

I then tried to change my primary domain to vdb.co.cc and i still could not see them.

But now, i'm sitting with another issue.
I cannot move back to my vdbsolutions.co.cc as it says it has been taken...

Please help....

Thanks

---------- Post added at 01:51 PM ---------- Previous post was at 11:25 AM ----------

Do you guys have to delete my domain so i have to recreate it ?