Domain created, account not created during sign up process

[THaT 1 DJ]

Please delete this thread. It was an accidental double post. Real thread is 2nd thread that was opened, i.e. newest thread.
I searched the forums for a similar issue and did not find one so here is the problem I'm having. I sent something similar in an email to support:


I'm having some issues signing up for an account. I tried using my old cPanel username (that1dj) with the domain wegamerz.exofire.net and I received an email saying that the username was already taken, and that x10hosting wasn't able to set up the account. I believe the username was tied to an old site that I set up that was shut down due to inactivity.

I tried to sign up again with a new cPanel username (kb4life) and the same domain (wegamerz.exofire.net) and I received another email saying that account was not created because of the following error:

sorry, a dns entry for wegamerz.exofire.net already exists, please delete it first

I tried going to the link wegamerz.exofire.net and the page does exist, saying "welcome to your new hosting account". Is there anyway you can allow me to use this domain with the new username I created, kb4life?

I'll need all of the hosting info as well, all that would normally be sent for a new account created.

Thanks for your time to anyone that can help with this issue. I appreciate it.