Domain is in use by another user?

[11bgerry49]

I'm sure this has been brought up before, but I wasn't sure where else to go.

I own the domain everfreeforest.com through GoDaddy. I have set the nameservers through GoDaddy. When go to cPanel and try to change the domain to everfreeforest.com, it tells me this:

Error from park wrapper: everfreeforest.com is owned by another user.

When I try to add it as a parked domain, I get this:

Error from hooks wrapper: Domain action was not successfully completed [1]. Error: Error from park wrapper: everfreeforest.com is owned by another user.

I would like to make this my main domain after the users on my site update their bookmarks, so I was going to add it on as an addon first. Does anyone know what's going on? Thank you in advance for any help you can provide.

---------- Post added at 02:17 PM ---------- Previous post was at 02:53 AM ----------

Looking at other threads with similar titles/problems, the questions were elevated to support ticket. I would appreciate if that were done as soon as possible. Thanks.

---------- Post added at 07:42 PM ---------- Previous post was at 02:17 PM ----------

Will someone PLEASE just escalate me to support ticket? I haven't seen anyone else here wait this long...

 

[Anna]

It is indeed used elsewhere, in a premium account that does look to be yours that has been migrated, from what I can tell it was purchased and migrated yesterday. The domain is parked in that account, and seem to work properly when I check it just now.

ALL changes to your account needs to be done using cPanel at https://s3.x10premium.com:2083

If you have any problems with the premium account, you'd get much faster response by using the premium ticket system which you can access after logging into https://clients.x10hosting.com/clientarea.php Most of the people giving support here at the forums can only access information about free hosting accounts.

 

[11bgerry49]

Oh, hey, thanks! I thought the old one would have been gotten rid of by now so that musta been the problem. Thank you very much!