E-Mail Lost in cPanel?

[FootballG]

I'm not sure if this should go here or in the suspended accounts, but I'll try to explain.

I have a website that I am slowly developing. It's been awhile since I have been able to sit down, and work on the site. Well, today I had some free time on my hands. So I decided to look it over, and continue to develop it.

Well, when I went to my site today, I received the suspended account page. So I checked the suspended reason on the staff page, and it said it wasn't linked to a forum account. Which was a little weird because I know for a fact that they were linked, at least at one time.

So I took a visit over to this page, and it asked me to link my accounts. Great, I should be able to get my site working in a few minutes. So I entered my cpanel name, and clicked continue. So I hit the OK button, and then this error message pops up:

An Error Has Occurred
The account specified is missing it's contact email address, this could be caused by one of two things: Either the account does not have a contact email address set, or our backend system has not updated yet. Updates to the backend occur every few hours.

Please try again in a few minutes.

I'm not sure how the cpanel contact email address was lost, but apparently, it's causing this issue.

Another little thing. When I visit my subdomain, I am redirected to the suspended page. But when I check the reason, it says my account isn't suspended.

Thanks for the help.

Subdomain: http://game.exofire.net
cPanel Username: Hendrick
E-Mail Address the cPanel account should be: Michael524254827 [at] yahoo [dot] com


Thanks again.

 

[Chris73]

What package did you have? Ad-free or Ad-enhanced?

 

[Chris73]

I have added the contact email and have linked your forums account to your hosting account. You should be all set.

 

[FootballG]

Thanks, everything seems to be working fine now!

 

[Chris73]

Glad i could help