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[scouterrob]

I am trying to move my domain (scouterrob.org) from google and was wondering how to setup the host records.

What IP address or hostname should I be using with the records?

Thanks

 

[Zubair]

I am trying to move my domain (scouterrob.org) from google and was wondering how to setup the host records.

What IP address or hostname should I be using with the records?

Thanks

Point your domain to x10hosting Name Servers

ns1.x10hosting.com
ns2.x10hosting.com

 

[scouterrob]

I did refresh the cache and change the name servers to x10hosting, now I am getting a page can not be found.

 

[descalzo]

You have to add the domain to your hosting account.
Either
1) change main domain to scouterrob.org
2) 'park' scouterrob.org so that the site is identical with the main domain you now have
3) add as 'add-on domain' so that the site is separate from the main domain you now have and has its files located in a subdirectory of public_html

1) you do in the Account Panel while 2) and 3) you use the cPanel.

Think about it before you make your decision. The software seems to be a bit squirrely when it comes to reversing the decisions.

 

[scouterrob]

1. I can not add the domain because I get an Error Code: 1E9F63B0
2. I can not park the domain because it says it is already configured and there is no parked domains on the account.
3. I am not going number 3 until 1 and 2 can be resolved.

You have to add the domain to your hosting account.
Either
1) change main domain to scouterrob.org
2) 'park' scouterrob.org so that the site is identical with the main domain you now have
3) add as 'add-on domain' so that the site is separate from the main domain you now have and has its files located in a subdirectory of public_html

1) you do in the Account Panel while 2) and 3) you use the cPanel.

Think about it before you make your decision. The software seems to be a bit squirrely when it comes to reversing the decisions.

 

[scouterrob]

Any ideas?

Should I request to have my account deleted and try again?

Is anyone looking into this problem? I thought 24 hours would have been enough for a response.

 

[scouterrob]

Can someone please acknowledge that this is being worked on? I have not received any response yet.

 

[vishal]

Escalated for further support