Emailing Members

ramo

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So me and my friend use x10hosting, and I thought I should say this.Well we have our user system where we send the user an email activation, it is ether slow or it goes to spam, I have asked around and they said its because of x10hosting I am not really sure why, but I would like to get a straight forward answer here.Thanks!
 

garrettroyce

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I've managed a mail server for a small company and one of the issues with your question is there are at least 2 problems that cause slow mail and junk folder problems; the sending server and the receiving server.

Spam is rated on many factors; the content of the email, the email headers, the last server the email hops from, etc. Check your domain against the blacklists. I think you'll find that your email is not being put in the spam box because of X10's servers. Some spam mail programs put additional headers in the message that tell you exactly why a message was rated as spam.

Slow email receiving it a little harder to track. The email headers show what time the message was received for each hop. A quick test would be to send an email and look at all the Received: headers. Wherever there is a big gap in time is where the email is getting hung up. If all the times are close together, it may be the program sending the mail is adding a delay.

So, long story short, check your email headers out. The headers are designed to keep a very accurate log of that email's trip through the internet and (in this case, but not all cases) they never lie.
 
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