- Reaction score
In addion to what @bdistler said, they should be treated with respect as they're using their free time correcting as much issues as possible.
They don't have access to every single thing so not everything can be solved themselves. When it comes to web hosting, things can go wrong without any changes in terms of file/folder modifications.
You do have a right to complain about issues like this, but it's preferred if it's done respectfully. Be aware that this isn't paid hosting so there's no up-time guarantee.
I do have a suggestion, though I'm not sure what way you would take it (don't worry, it's nothing offensive ).
I take nothing offensive over the internet whatever people say is full of bs so go ahead I'm listening