Error on both sites

[manneke]

I currently have two sites (on different accounts), silkroadonline.be and lockerke.co.cc.
The nameservers are right and they worked before.
But since ~a month, they stopped working. "The server cannot be found."
Why is this? How to solve it?

 

[Zubair]

your account with cPanel username "lesderid" was not restored from the backups because you never requested. The last opportunity has already passed and we cannot restore the account. http://x10hosting.com/forums/news-announcements/132911-additional-update.html#post727824