Error retrieving account type...

[vekou]

An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue.

help...
When I login it shows the error above... my domain is aitenshiproject.x10hosting.com and my username is vekou...

 

[GamingX]

It seems that your account has been terminated. When did you create your account?

 

[vekou]

march 5, 2008

 

[Christopher]

Have you ever been able to use your site?
And what is your domain?

 

[vekou]

i haven't set up my site yet, i'm still creating my content. when i searched the forums, it seems that many people get this error. what could be the possible cause of this?

 

[Fedlerner]

Have you ever been able to login to your cPanel?

PM me the following information and I'll re-create your account:

cPanel username:
Domain/Subdomain:
Hosting package:
Mail:

 

[Fedlerner]

Solved by PM. Account re-created.

 

[vekou]

The error was solved, but now, I can't login to cPanel. I tried changing my password. But still can't login..

 

[Corey]

How are you trying to login? I was able to login with the admin pass.

-Corey

 

[vekou]

i just went to the URL for logging in to CPanel.. a popup window requesting for username and password appears, enter the details, and proved to be unsuccessful. I tried several times but the same results. Then I pressed cancel, and displayed an HTML with login for username and password. I entered the details but still failed..

 

[Corey]

http://stoli.x10hosting.com:2082

 

[vekou]

yay, i can now login to cpanel.. thx to everyone.

 

[Synkc]

This issue has been resolved.
If you need any more support feel free to reopen this thread or create a new one.