Error when creating sub-domain.

[diesisteintest]

Hi. When I try to create a sub-domain I get this:

Error from hooks wrapper: Domain action was not successfully synchronized with Jackmunch. Array ( [0] =>
Array
[1] => (
[2] => [0] => /jackmunch/bin/node-domain-action.php
[3] => [1] => agony
[4] => [2] => addsubdomain
[5] => [3] => x.forever.x10.bz
[6] => )
[7] =>
Error: Jackmunch response contained an error: Permission denied for user root@[hostname] for command HOSTING-DOMAINACTION )

Could someone please explain what I could be doing wrong?

 

[stpvoice]

Hello,

What was the subdomain you're trying to add?

 

[diesisteintest]

Hello,

What was the subdomain you're trying to add?

I was trying to add "m" for mobile. I got it working, but I still get that error when creating or removing sub-domains.

 

[stpvoice]

Okay, I'll escalate this. There seems to be a backend issue.