Everything was working fine, now not at all.

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mehaseh

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Had successfully used x10 ad-free hosting with my domain name mehasdesign.com, uploaded some web pages, and everything was working (two days ago).

Today I tried visit the page and it says "server not found."

When I sign into http://x10hosting.com/account and click on Confirm Domain it says mehasdesign.com is "unavailable" and I can't access the cPanel.

My domain's (mehasdesign.com) nameservers are pointed to:
NS.THISISOURSERVER.COM
NS2.THISISOURSERVER.COM

What am I doing wrong?
 
Last edited:

Brandon

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The name servers should be

Code:
ns1.x10hosting.com
ns2.x10hosting.com
.
 

mehaseh

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Wow, thanks.

My problem was not even related to x10, sorry.

Everything's working fine now.

Was there somewhere before the forums I could have found the nameservers? Would be a nice feature on the FAQ (when you get one)
 
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Corey

I Break Things
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A quick search for nameserver should have brought it up. We are revamping the welcome Email material and sign-up process int he near future to help make sure people get some extra info.

-Corey
 
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