Failed to login

[DaRKeN58]

Well, going back to the answer I received in this thread: Link

you should have started a new post here
https://community.x10hosting.com/forums/free-hosting.9/

you say you used to use chrome and now you use edge browser,.
did you go back and retry chrome ?

did you clear any temp files or cookies from your system ?
its possible one of your browsers still use vpn without your knowledge,
be sure to disable any suck browser add ons.

I open this new thread and reply:

ERROR: EAE96F1A673BB3585
A VPN, TOR, or other technology was detected. Requests from these services are blocked.

Hello. Thanks for answering. Sure I tried Chrome but I get the same error. In Edge I was already logged in without problems with the addons I currently have and I have not added any more. I have already tried deactivating all the addons and it doesn't work. Just from one day to the next I have received this error, without making any changes to my computer. That is why I have come to ask for help, if I had something installed that the error says, obviously I would stop using it to be able to log in to the control panel, but I do not use anything that indicates that error. I hope you can help me. Thank you.

 

[ctyrd]

I was already logged in without problems

Has the ISP Router/modem been restarted?
Is any antivirus/firewall software being used, and updated lately?
Has both browsers history/cache been cleared, and update lately?
Any Edge proxy service default setting after update?

 

[DaRKeN58]

Hello. Thank you very much for answering. I use Windows 11, and I have Malwarebytes installed. These are the extensions I use in Edge:
- Enhancer for YouTube™
-uBlock Origin
-Authenticator
- Bookmarks clean up

In chrome I have installed many more extensions that I don't even remember anymore, but I stopped using it because Edge works a little better with my current computer and I only use those 4 extensions. I have tried everything, closing Malwarebytes, disabling all extensions, deleting cookies and nothing.

I really do not want to lose my account with this hosting, due to inactivity but there is no way to enter. I just tried to log in from an iOS on an 11 Pro Max and I just got the same error: Network Blacklisted.

I have never used VPN's or TOR or anything like that. I do not understand what is happening. The router configuration has never been changed. As I said, I've never had problems logging in, the only thing that happened is that I was disconnected from the webmaster world for a while and focused on personal issues in the real world, and then I received an email that I have to enter the control panel to not lose my account, and when I immediately went to do it is when I started getting this error.

I do not know what else to do. Thanks anyway, cheers.

 

[ctyrd]

I really do not want to lose my account with this hosting, due to inactivity but there is no way to enter. I just tried to log in from an iOS on an 11 Pro Max and I just got the same error: Network Blacklisted.

Restart ISP Router/modem. If still blacklisted request removed from blacklist.

 

[DaRKeN58]

Restart ISP Router/modem. If still blacklisted request removed from blacklist.

Hello. I do not know what else to do. I have restarted the router dozens of times, I have formatted my computer. I surf without addons. And nothing works, I keep getting the error. As I have already mentioned, I have navigated the control panel for a long time without any problem, until from one day to the next I have encountered this access block. I don't understand what could be happening or if that blockage should be asked to be removed by an administrator. I've already tried everything and nothing. Also, excuse me for insisting but I have never browsed with a VPN, Tor or anything similar, which is what the access error indicates. Thank you very much in advance for your time to respond.

 

[spacresx]

the original error code shows ... asn blocklisted as the reason.
which means your IP asn group is blacklisted by x10.

a @STAFF member would have to unblock your ip address

 

[DaRKeN58]

the original error code shows ... asn blocklisted as the reason.
which means your IP asn group is blacklisted by x10.

a @STAFF member would have to unblock your ip address

Hello. Thank you very much for answering. And that as I should ask or do it. I don't understand what ASN is, sorry. If any admin could help me please. Or should I make some kind of request in a specific forum. Beforehand, Thanks.

 

[spacresx]

we do apologize for the long delay, as this was originally posted in april.
an ip ASN is a group of ip addresses in a package
could be 5 or as many as 1000 ip addresses in 1 ASN group.
your ip address happens to be 1 of them.

Only a staff member can unblock you.
i will send a staff member a note to review your post.
it may be a little longer but they will reply.