Forbidden

[davidbe]

When i try to acces to my site this message is shoun

Forbidden
You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

What's the problem? i've been unsuspended Today, 04:58 PM

 

[Corey]

Username, subdomain...???
-Corey

 

[davidbe]

cPanel Username: davidweb
Subdomain: davidweb.x10hosting.com
Server IP: 70.85.87.52
X10 Package: x10Advanced
How long your account has been up: about 5 months
Did you have the ads placed on every page: Yes, on every page

 

[davidbe]

i can acces to my cpanel without problems but my site shows this message...

 

[oab]

yea im having the same problem when i try to access my password protected directory...

i can get into cpanel tho..

Username: acewebd
Domain: ace-webdesign.com

 

[oab]

Authorization Required

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.



Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/1.3.33 Server at www.ace-webdesign.com Port 80

I keep getting this error and im positive my password is right, im confused....

 

[davidbe]

are there news about my problem?

 

[kaozskyblade]

i have the same problem, but the difference is that i cant log into cPanel or FTP....im still waiting for an answer from the admins.....hope its soon

 

[oab]

yep i really need to get in my admin panel..

 

[Phil]

If you three can post your user info I'll take a look at them and inform the right people. Might just be somthing to do with all the stuff Corey, Tyler and Richerd have been working on.

Guys another realy fast way to get help, Live Help!!!

 

[oab]

thanks for the advice, livehelp is cool, i ust had to reset the passworded directory..

 

[Phil]

thanks for the advice, livehelp is cool, i ust had to reset the passworded directory..

Yea, Live Help is great and very fast help when needed .

 

[davidbe]

i've posted it in the second post


cPanel Username: davidweb
Subdomain: davidweb.x10hosting.com
Server IP: 70.85.87.52
X10 Package: x10Advanced
How long your account has been up: about 5 months
Did you have the ads placed on every page: Yes, on every page

 

[kaozskyblade]

i did use live help, but nobody answered. I made a post, but i havent gotten an answer yet. Ill post my info here again....

cPanel Username: chidonet
Subdomain: chidonet.x10hosting.com
X10 Package: corporate
How long your account has been up: about 2 months
Did you have the ads placed on every page: Yes.

 

[Mikek]

what errors are showing in your error log?

 

[davidbe]

(13)Permission denied: /home/davidweb/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable

But its perfectly readable

 

[Mikek]

This is what I'd try doing

• backup the .htaccess file (i.e download it to your computer)
• then delete the file on your webspace (when I've deleted mine a blank .htaccess is created)
• try accessing your website now
• see if whether it works
• if it doesn't post the new error here

 

[Alejandro]

(13)Permission denied: /home/davidweb/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable

But its perfectly readable

It must be you because your account is not suspended.

 

[Alejandro]

i did use live help, but nobody answered. I made a post, but i havent gotten an answer yet. Ill post my info here again....

cPanel Username: chidonet
Subdomain: chidonet.x10hosting.com
X10 Package: corporate
How long your account has been up: about 2 months
Did you have the ads placed on every page: Yes.

Account Unsuspended!

 

[davidbe]

(13)Permission denied: /home/davidweb/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable

But its perfectly readable

It must be you because your account is not suspended.

My account were suspended. And before that it works perfectly. After Corey unsuspendme my site show this error when i try to acces. Then i not cause this error.

Mikek

I'm going to try what you suggest to me, but i'd try to upload a backup of .htacces and shows the same error.