Hello, as indicated in the title, I kindly request the reactivation of my free hosting.
Unfortunately, your emails that indicated the account was about to be suspended for not having logged in to the control panel in the last 30 days were in the spam, and only today did I notice the problem. Now I have proceeded to add the email addresses to the whitelist.
In addition to this, I immediately proceeded to log in and click on the 'Unsuspend' button, and indeed the status of the hosting changed from 'Suspended' to 'Active'.
However, when I try to open the page of my site or click on the 'Hosting Control Panel' button, the browser's response is always the same: 'Unable to reach the site x11.x10hosting.com took too long to respond.'.
Can you help me?
My account ID is 127343.
My order number is 6614286893.
Thank you
Unfortunately, your emails that indicated the account was about to be suspended for not having logged in to the control panel in the last 30 days were in the spam, and only today did I notice the problem. Now I have proceeded to add the email addresses to the whitelist.
In addition to this, I immediately proceeded to log in and click on the 'Unsuspend' button, and indeed the status of the hosting changed from 'Suspended' to 'Active'.
However, when I try to open the page of my site or click on the 'Hosting Control Panel' button, the browser's response is always the same: 'Unable to reach the site x11.x10hosting.com took too long to respond.'.
Can you help me?
My account ID is 127343.
My order number is 6614286893.
Thank you