Freeze this forum until after migration?

[rbeede]

I suspect most of the issues reported here are from the migration? Perhaps you should freeze posts and put a top sticky with just official updates?

 

[mc se7en]

I thought of this too. They did it with much smaller outage a few weeks ago, so I don't think it would be a bad idea.

 

[carl6969]

Not all of the support requests are related to the migration and upgrades.
There are many other issues which can and are being resolved in the Free Hosting Forum.
Corey's post discussing the migration and upgrade issue is sticky, is being read by many people, and is substantially reducing the number of new threads related to migration / upgrade issues.

 

[callumacrae]

I thought of this too. They did it with much smaller outage a few weeks ago, so I don't think it would be a bad idea.

When it reopened there was about a million billion people asking for help all at once.

I don't mind answering peoples questions (it's literally a case of copying an answer from thread to thread), but last time it had been happening for quite a long time and was getting boring.

~Callum

 

[shdus1]

I agree with Alex Mac. There are questions other than 'my site doesn't work'.

 

[Zubair]

I suspect most of the issues reported here are from the migration? Perhaps you should freeze posts and put a top sticky with just official updates?

This is a support forum.

This discussion should be in Off Topic
***Moved to Off Topic***

 

[xav0989]

Most of use don't care if it's different questions, but when there are about 100 or so people all asking at the same time the same question, it can get on your nerves.

 

[priyaa161]

I think members must read thread at least with the topic similar to their problem before posting a new thread for the problem which is just answered in some other thread. To freeze support isn't a better idea.

 

[Livewire]

Just get us a magic button that goes next to (+ Reply To Thread): (+ Reply with link to Updates topic in News/Announcements)

That'll work

 

[xav0989]

yeah, actually, for now, only that button next to it would be ok

 

[Zubair]

Just get us a magic button that goes next to (+ Reply To Thread): (+ Reply with link to Updates topic in News/Announcements)

That'll work

surly that will be the best

I take a step to reduce the numbers of support threads. You can see it in my signatures

 

[carl6969]

I take a step to reduce the numbers of support threads. You can see it in my signatures

This gave me an idea - don't know if it is possible because I know nothing about the v Bulletin back end.
Is it possible to insert a banner in the header? If so, a simple banner with wording similar to the first two lines of Zubair's signature (including the click link) could be temporarily placed in the header. No matter how you enter the forums or what page you visit you would see this at the top of the page.
Is this even possible in v Bulletin?

 

[Livewire]

This gave me an idea - don't know if it is possible because I know nothing about the v Bulletin back end.
Is it possible to insert a banner in the header? If so, a simple banner with wording similar to the first two lines of Zubair's signature (including the click link) could be temporarily placed in the header. No matter how you enter the forums and or page you visit you would see this at the top of the page.
Is this even possible in v Bulletin?

Anything's possible; whether anyone would read it or not is the question.

I mean, if you look, the news/announcements forum and server status links are all above Free Hosting. There's dozens of threads in Free Hosting with the response.

And users are ignoring all of that and going for the New Thread button anyways. There's definitely some folks reading it though, but the ones that aren't probably won't read anything, even if it's in size 72 bold red underlined flashing.

 

[xav0989]

Why not have a page display when users submit a new support thread, where they can see the most common support problems and answer, and hide some text in between the links that they need to copy to be able to post their thread. This way, we would force the users to view some threads before posting a request that has already been answered.

 

[Danielx386]

^ how would that be done?