FTP not working, files not being received!

[jttfive]

There are two problems I am facing here: :happysad:

1) The FTP client (CuteFTP) is not working. I have tried my CPanel and my account password and I can't login on him. So either this FTP never worked outside x10Hosting website or I need to do a different step other than already filling the necessary blanks that I saw on your help tutorial.

2) I have tried to upload a 10 MB file (the file size limit is up to 250 MB I guess) and didn't work out on both times. The first time, the browser stops loading. The second, the file was more uploaded, but stopped suddenly. I am using Firefox. This is not normal behavior, not a browser error, it's a problem from the server.

At least using my FTP software I might be able to see if the second problem is still there, but I can't do that if your promised FTP connection on the first problem doesn't work.

Thanks

 

[Fedlerner]

1) I use CuteFTP, and it works fine.
What information you're using to login to FTP?
You should use:
-Port: 21
-Host: jttfive.x10hosting.com
-Username: jttfive
-Password: Same as your cPanel password.

2) We don't have file upload limits (so you can upload a file that uses all your diskspace).
All PHP scripts have a set time to run (after X seconds/minutes the script stops loading). You need to use FTP to upload big files.

If you still have problems to use FTP, tell us what error you're getting.

 

[jttfive]

Hi there, it's working now. Worked with the Cpanel password, perhaps I missed one letter when filling the password field? It's logged.

I'll get back to you to answer if the file can be uploaded using my FTP client. Personally I don't trust web browsers to upload files, sometimes they can be uploaded without any problems, sometimes the server refuses to receive the file. Perhaps a FTP client is more capable to deal with this and to stay connected with some kinds of servers?
Edit:
Now it's working, thanks for your help!

Regards