I can login to my automatically created ftp account, accountusername@domain.x10host.com but I created a new ftp account from x10Hosting Basic with 'other'@domain.x10host.com and specified a simple password. When I first click on ftp accounts the message box says 'This website does not have any FTP accounts created.' and when I click 'show all' it gives 3 accounts accountusername_logs (default), accountusername (default), both of which appear to be inactive and 'other'@domain.x10host.com which is the one I created.
If I click on the settings icon and try to change the password and click save nothing happens.
Can the team suggest why this is happening or what I can do to get an ftp account working that someone else can use?
If I click on the settings icon and try to change the password and click save nothing happens.
Can the team suggest why this is happening or what I can do to get an ftp account working that someone else can use?