ftp upload

[TheFilth]

can someone please help, i do not seem to be able to access my domain to upload my website via ftp and i am not able to access the Cpanel either

:dunno:

 

[MicrotechXP]

Try to reset your password.

 

[TheFilth]

i tried to reset my password still no luck
I have also not recieved a cpanel password.

Details are:-
Server NameStoli.x10
IP Address74.86.116.188
Server UptimeUnknown
Server LoadUnknown
Apache HTTPOnline
MySQLOnline
EximOnline
cPanelOnline
FTPOnline
DNSOffline

and
Account Username:thefilth
Primary Domain:http://thefilth.x10hosting.com
cPanel URL:http://thefilth.x10hosting.com:2082

With any other host i have not had a problem to connect.
I am confused and would appreciate any help...

:nuts::dunno: