Great Problem with X3, can be possible to fix?

[erzanza]

Hey guys, i am really a newbie....i bought a program, that only works with cpanel x / x2...
I see that the version of the server is x3, and installing is not possible to continue...

My question:

IS possible to use cpanel 11 with the x or x2 theme (it changes the path now is /x3/...)

The program search this kind of path (/x/.... ora /x2/....)

so with x3 is not possible to install....
Any idea?

Thanks
Cris

 

[Corey]

I changed your theme to x2

 

[erzanza]

REALLY REALLY THANKS

APPRECIATE....
Cris
Edit:
I am really newbie, BUT how many sql database can i have with this account?

At least two?

Appreciate...

 

[Brandon]

Static has none, maybe you should look over the plans: http://x10hosting.com/hosting/adenhanced

 

[erzanza]

Unfortunately , seems that the change has not solved the problem...when i try to install the program this is the output

Can not connect to CPanel (http://erzanza:xxxxxxxxxxxxx@www.erzanza.pcriot.com:2082/frontend/x2/files/index.html) check connection info (user,password,domain)

Not Found

The server was not able to find the document (./frontend/x2/files/index.html) you requested.
Please check the url and try again. You might also want to report this
error to your webhost.

Any Idea?

About the sql database....how can i change my static account with an advanced?
I have not seen it before , there is something that i can do or the admin can do it for me?

when i go in my cpanel i see: http://www.erzanza.pcriot.com:2082/frontend/x3/index.html
So the path is with x3....maybe this is the error, my program needs....http://www.erzanza.pcriot.com:2082/frontend/x2/index.html
as you can see up in my post.....If it was changed, maybe may i wait a little to have the update?



Thanks appreciate
Really
Edit:
Yes my cpanel frontend point always to the version X3, that cause the problem...
Is it possible to downgrade the frontend to the x2 version?

Or not? i don't know

Appreciate
Cris
Edit:
Today i tried to install MANUALLY the program, and unfortunately it does not work ,please tell if it possible to have and x2 frontend in cpanel.-.......i saw every theme is in x3.....

Please if possible give me an x2, or TEACH me what i have to do....

I am so sad...
thanks

Cris

 

[Corey]

I changed your theme to x2, please re-open if you have other issues.

-Corey