help linking

[lee890910]

hello, i have just joined the ad free plan and my cpanel id is lee890910 which is same as my forum id. I tried to link my forum id, but it is constantly saying the account does not exist when it actually does. what am i doing wrong?

 

[Corey]

If you signed up for the ad-free hosting you do not need to link your hosting account to your forum account. It only applies to ad-enhanced hosting.

-Corey

 

[lee890910]

ok, i thought that i signed up ad free, is there a way to switch to ad free? there isnt an option to go back and rechoose the plan or if that is not possible, can i just continue with the ad enhanced by fixing my forum id not existing error?

 

[Corey]

We're currently moving servers, please check server alerts.

If you are still having issues after that feel free to open a new support thread.

-Corey