Help with sign-up

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mrjuliankim

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I need help with this error, it's not wanting to cooperate! This is the error:

This email is being sent to notify you that the hosting account that you have signed up for has not been created, due to an error which occurred during the creation process.

The error that occurred was:
Invalid package ID loaded from backend, script exiting.​

The error that occurred can most likely be resolved by signing up again for a hosting account here: http://x10hosting.com/hosting/signup

If you keep receiving this error, please post on our forums for support or forward this email to support@x10hosting.com.

Bah, I've emailed the support, nothing yet, but it never works, tried about 5 times already, hopefully, someone will help me!

Thanks
 

GamingX

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Please make sure that while creating the account, there are no numbers at the start of the username, they should start only with alphabets and should be not more than 8 characters.
 

mrjuliankim

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Well yeah, my ID is just JuKim, did it with caps and no caps, still doesn't work =(.
 

Bryon

I Fix Things
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Corey let me know that there was a problem, and I've fixed it. It should be working for you now.
 
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