Help

[Death Zone]

Hello guys ... im tryin to open my site .. nothing appear .. and when im tryin to open my control panel at x10 . its gave me that message

An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue.

My site is www.youthworld.exofire.net

my c panel username is : Tornado

My best regards

 

[DefecTalisman]

The hosting account is not there, thats why.
Was it working at any point?

 

[Death Zone]

why its not here .. sorry mate i didnt get u

 

[Corey]

When is the last time you logged into the account?

 

[Death Zone]

i think from less than 2 weeks or something , not from along time .. i just had midterm exams and come back after it .. i didnt find it !

 

[Corey]

If you did not login to these forums for two weeks the account would have been suspended, after 10 days of being suspended it's automatically terminated.

 

[Death Zone]

but i was here from 2 weeks only 14 day .. and u said 2 weeks and then 10 days ? so 24 day ...

 

[Fedlerner]

Your account may have got suspended for another reason, and after 10 days of suspended (as you didn't request unsuspension) it got terminated.
You can create a new account at: http://x10hosting.com/hosting if you want.

 

[Death Zone]

I did try to do .. but i got a strange message .... that the IP of the country is blocked?! im orginally amercian but livin here at egypt ! is it my fault? dont think so :S

 

[Chris73]

You will need to use this link. http://x10hosting.com/logout I have also unlinked your old hosting account from your forums account. Click that link i listed above and then you should be able to create a new account.

That could also be an Issue. You will need to PM Corey with your IP. You will also need to agree to the Terms Of Service also that your site has to be in one of the 3 supported languages, French, Spanish or English.

 

[Corey]

PM me the following:
Username:
Subdomain:
Email Address:
Language of Site:
Have you read and agreed to the TOS?:

-Corey