Hi friends I have created an account with x10 but am not able to log in the same

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crimefig

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Hi friends I have created an account with x10 but am not able to log in the same. What I get as the message is -
There is a problem with your request
Access is restricted to your hosting account. The restriction is due to a substantial link having been discovered between your account and another account with a history of abuse activity.

Please contact us if you are not familiar with the circumstances which lead to this restriction. We will investigate and allow legitimate use of our web hosting.

I am really confused when I get this message and am not getting what to do next. I don't ever know any other user of x10hosting due to which I am not able to discuss the matter with them. As I saw the details of x10 in a youtube video which led me to register an account. so please suggest me what to do next to activate my account.
 
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