Hosting account is gone

[adam4813]

My hosting account has simply disappeared. I have purchased the 1yr inactivity timer out till aug 2011. Where has my hosting account gone or is the server down or what?

Hosting is adam4813.x10hosting.com

 

[carl6969]

What is your cPanel username?

 

[adam4813]

adam4813

---------- Post added at 09:01 PM ---------- Previous post was at 07:54 PM ----------

Still awaiting a reply of some kind anything would be helpful.

 

[carl6969]

I was doing some checking and cannot find any current record of your hosting account. However, I may simply be looking in the wrong places, so I was waiting to see if an account manager or staff could take a look at this and assist you farther. If you do not get a response from one of them shortly I can escalate this.

Carl

 

[Livewire]

Gimme a few and I'll see what I can find.


Edit: Escalating up; none of our servers have an adam4813 username on them, and I can't check termination reports so we'll need the higher ups to take a peek at what actually happened.