Hosting Account Signup Failure (Error Code 97801078)

[parnmatt]

Hello, I need help regarding my hosting account signup that has failed.

The signup has failed as the result of a "system error." I would like to resolve this and start using my hosting account as soon as possible.

The error code provided is: 97801078

 

[vishal]

Cancel your sign up and try again later

 

[parnmatt]

I keep doing this but It keeps giving me errors
…initially it was a password error.

when you set up an account it allows passwords up to 32 character …but what they don't tell you is there is a limit of 16 with hosting, and it uses the same password.

I had a 20 character password, now changed to an 8.
And now I'm getting another error which I can't do anything about, EVERY time I cancel the application, and start again.

---------- Post added at 12:01 PM ---------- Previous post was at 11:33 AM ----------

I've found the problem and fix it …it was the username.

I had an account that was closed because of inactivity …I was using another x10 account, for a different website.

My old (normal) username must still be in the database, and it was flagging up an error, simply fixed by changing the username

 

[vishal]

**Solved**
Thread Closed