Hosting Doesn't Work

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mithe

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Hi! My name is Charlie and my site hasn't been working for a couple of weeks now.

http://meticulousballoons.x10hosting.com/

Is there a specific problem that I can fix?

Thank you for any help!
 

Derek

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Hello, your site loads for me, but are you getting a 500 error? What scripts are you running?
 

Jarryd

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Hello,

As we have not received any replies i am marking this ticket as resolved. If you have any further issues please re-open this ticket or create a new one.
 

mithe

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I run indexhibit. I've tried to open my site on Chrome and Firefox, but neither work.
 

descalzo

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I run indexhibit. I've tried to open my site on Chrome and Firefox, but neither work.

What is that?

I see 500 Internal Server Error when I go to your site.

Is that what you are talking about?

Is you site PHP based? What is the name of your index file?
 

descalzo

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1. All .php files must be permission like 0755 or 0644. 0666 and 0777 (ie group/world writeable) will cause 500 errors.

2. .htaccess file: If there are any RewriteRule directives, you must have

RewriteBase /

above any RewriteRule
 

Jarryd

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Hello,

I am closing this ticket just so we know it's been replied to. If you still have issues you can re-open it by going to the "administrative" button at the top.
 

mithe

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Sorry to bother you guys again.

I've lost both the password and username to my cpanel.
Is there any way to retrieve either via email?
 

descalzo

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https://x10hosting.com/control/login.php

Sign in with Forum username/password

In yellow on the right:

Free Hosting active username ThisIsYourCPanelUsername » View Details

Click on View Details -->

Change Password

Update your hosting account's cPanel password.

Click here to update my password »


When they ask for your password, they want your current Forum password.

This sets the Form and cPanel passwords (to the same thing)
 
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