how to build site ?

Status
Not open for further replies.

rednemesi25

New Member
Messages
4
Reaction score
0
Points
0
hello,

I just created my account free in this service
confirm my emai
and the sistem confir creation of my account

but when I try to click on hosting in the sistem panel the sistem tell me this:

"Free Web HostingYou currently do not have a free web hosting account under your x10Hosting client account.
Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:
An older account was removed as the result of inactivity.
A past account has been terminated for breaching our Terms of Service.
You have never had a hosting account.

Whatever the reason, you can always sign up for a hosting account now.

If you believe that this is a mistake you may open a support ticket here."

I want to know why the sistem tell me so
and How I can to create site if the sistem don't recognize that I have a free web hosting account under your x10Hosting client account.

I search in the site but i don't find anything avbout this problem
 

calistoy

Free Support Volunteer
Community Support
Messages
5,602
Reaction score
87
Points
48
What is the cPanel username and/or the domain name you choose for your account?
 

rednemesi25

New Member
Messages
4
Reaction score
0
Points
0
after I login in control panel

I click in to Hosting and the sistem tell me that I don't have the active account

in this seccion :

https://x10hosting.com/control/

you found in menu bar: Home account Hosting Support

and when I click in hosting the sistem don't recongnize me

I want to know how I can do to enter in cpanel to build my site ?
 

vv.bbcc19

Community Advocate
Community Support
Messages
1,524
Reaction score
92
Points
48
Just type in your user name and password by which you entered
https://x10hosting.com/control/
If you were using email id in the above,that might not help you login to cPanel.
Then you need to visit the emails sent to you when you registered the free hosting.
Use those user id and password to get into cPanel.
If the problem persists,revert back.
 

stpvoice

Community Support Rep
Community Support
Messages
5,987
Reaction score
212
Points
63
Hello,

I can't see a hosting account linked to your forum account. What is the cPanel username you signed up with?
 

stpvoice

Community Support Rep
Community Support
Messages
5,987
Reaction score
212
Points
63
Hello,

There should be a yellow box in the top right of the window telling you your hosting and forum account usernames. If there is no hosting username listed then you do not have a hosting account.

Thanks.
 

rednemesi25

New Member
Messages
4
Reaction score
0
Points
0
I probe to create new free account hosting but the sistem tell me this :

" Pending Hosting Account Signupsubmitted June 8 at 5:53 pmCTSPYBIAHSP5action statusError occurred during processingerror codeC0D0B733resultAn error occurred as your hosting account signup was executed. The error is shown below:

The password supplied must be between 1 and 16 characters in length."

the sistem take by dafault my password of the cpanel but is too large

my password is too long for the creation of the new hosting account.

when I register I create the free hosting account but my be the sistem don't recongnize becouse the password was too long .

I can change the password of my cpanel but the too short pasword will affect to the security of site .

How I can do ?
 

Skizzerz

Contributors
Staff member
Contributors
Messages
2,928
Reaction score
118
Points
63
Make sure your password is between 1 and 16 characters in length. For maximum password security, use a mix of uppercase, lowercase, numbers, and symbols (like @, |, _, $, `, etc.) with a 12-16 character password.
 
Status
Not open for further replies.
Top