i can not acces my account

[carlosdajer]

i was trying to acces my cpanel to use my hosting but is not working...what can i do>>??:dunno:

 

[Starshine]

What issues do you have? Can you give us a bit more information to work off of?

Is your password wrong? Does it say your account is suspended?

 

[carlosdajer]

my computer was down so i couldnt use the account when u approved it...so know im trying to go to cpanel and its not doing nothin...im putting the same info u sent me in the email confirmation at the time u created my account
Edit:
i dontt know if it suspended or what?

 

[YamiKaitou]

What is the url you signed up for? And when did you sign up?

 

[carlosdajer]

We're happy to let you know that your account setup has been completed. You will find the login details to your account below. Please feel free to contact us at anytime for support. You will also find many helpful members, tutorials, and tricks at our forums.

cPanel Username: rompeweb
cPanel Password: *******
Email Address: carlosdajer@gmail.com
Hosting Plan: Advanced
Domain Name: creativo.x10Hosting.com
Signup Type: New, Free Account
Signup Date: 11/09/06
Cost Per Month: $0.00

To login to your cpanel account follow either of these links:
http://creativo.x10Hosting.com:2082
http://creativo.x10hosting.com/cpanel

If you have existing domain you will need to change your nameserver to point to our server. You can add your existing domain to your account in cPanel. This change can take up to 48 hours to take effect. Our nameservers are:
ns1.x10hosting.com
ns2.x10hosting.com

If any of the above information is incorrect, please contact us as soon as possible on our forums located at http://forums.x10hosting.com .

Once again, thank you for signing up with x10hosting.

x10 Staff and Support Team
-x10Hosting.com
-Support Forums

 

[Micro]

Because you have been so long without logging into your site (Have you logged in to cPanel before?) it has most probably been terminated.

Edit: Your account still exists. I'll leave it to an Account Manager to help you further (Maybe reset your password because cPanel isn't sending emails at the mo).

 

[carlosdajer]

OK, thanx...... ill be waiting to check my email to see a response cause i really need the hosting to test a very big project

 

[Micro]

You'll have to wait for an account manager to reset your account...

 

[Colin]

Ok I'm going to email a new password for you.

 

[carlosdajer]

i try to use that password on the cpanel.....still not working....

 

[Chris Z]

Try logging on to FTP with that username and your new password. For some reason, whenever i change my password, it doesn't work until I've logged into FTP with it. I'm not saying it WILL work, but it might.

 

[carlosdajer]

It Works Thankxsssssssssss!!!

 

[Chris Z]

No problem. I assume this can be closed now. *CLOSED*