I can't access Cpanel

[ferran]

Message: "el servidor level.x10hosting.com está tardando demasiado en responder"
Could you please help ?
Thanks

 

[Bryon]

Hi, your IP was blocked due to many FTP login failures. I removed the block.

 

[ferran]

Hi, your IP was blocked due to many FTP login failures. I removed the block.

Thanks a lot.it's me trying to configure an FTP account. With the suggested settings it's impossible !FTP username: sapftp@ferran.x10host.comFTP server: ftp.ferran.x10host.comFTP & explicit FTPS port: 21I already did the "Reset Zone File" for my domain ferran.x10host.com.Any suggestion ?thanks again.