I can't login to my account

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directo8

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It marks me the following error when wanting to enter with my accesses:

An error has occurred processing your request.

I hope it is resolved soon.
 

urbanfas

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There is a problem with the sign in form.
Something is dysfunctional because I know I'm entering
the correct user name and passcode. I'm unable to log in.

x10Hosting.png
 

dcbudget

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Same issue here. I have not been able to login all day. Do we know how long until this issue is fixed?

There is a problem with the sign in form.
Something is dysfunctional because I know I'm entering
the correct user name and passcode. I'm unable to log in.
x10Hosting.png
 

infin231

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I cannot login to my account either. Sometimes the signin page returns "An error has occurred processing your request." and sometimes just a blank page is returned. At one point I got to the following screen but the button changed from "Standby" to "Error".
x10 error 2019-10-18 20_01_05-.png
 

spacresx

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i am able to login to cpanel ok and access cpanel
with firefox 52.9 esr using https://x10hosting.com/sso/login
i can also access my ftp just fine.
im not seeing any errors on my end.
Maybe be sure your cookies and temp files are deleted,
dont use any ad blocking add-on's, maybe try a different browser.

if you still cannot access the cpanel you can try x10 hosting's
https://x10hosting.com/contact-us section to report your problem.
as you may get better results for those issues since the forum support
is mostly based on volunteer help and dont have access
to fix any server issues.
 
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