I posted this problem up yesterday but I've had no response yet:
I've just reaised something else though...if i can't get in to my account management i can't get the code i need to put on my site for the advanced ad-enhanced plan. Please help asap because i don't want my account blocked!
Every time i try and log into my account management panel it says this...
Quote:
In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account. Please enter your cPanel username below, you will receive an E-mail with further instructions. Be sure to have the same E-mail address registered with your cPanel account that your forum account has!
So i enter my cpanel username (soia) which works fine on cpanel, and i get an error message saying this...
Quote:
An Error Has Occurred
The account specified is missing it's contact email address, this could be caused by one of two things: Either the account does not have a contact email address set, or our backend system has not updated yet. Updates to the backend occur every few hours.
Please try again in a few minutes.
I have checked several times and the e-mail address on my cpanel account is set to the same as my forum account...please help!
My account is an ad-enchanced account on Stoli. My cpanel username is soia.
I've just reaised something else though...if i can't get in to my account management i can't get the code i need to put on my site for the advanced ad-enhanced plan. Please help asap because i don't want my account blocked!