i can't switch to cPanel x3

[bibiapkx]

my acc : bibiapk.x10.mx
i can't switch to cPanel x3? what's this problem?
Thank you very much !
p/s : what's my FTP address?

 

[bdistler]

As for FTP address...

CAUTION: Your IP can be blocked with x10hosting's firewall - by too many "Failed" FTP logins in a short period

The FTP details you need for FileZilla or other FTP client:
Host: (your account's primary (main) domain) or (your server's IP) - Port: 21

Protocl: FTP - File Transfer Protocol

Encryption: Use plain FTP

Logon Type: Normal

User: (your cPanel user name)

Password: (your cPanel password)

 

[bibiapkx]

As for FTP address...

CAUTION: Your IP can be blocked with x10hosting's firewall - by too many "Failed" FTP logins in a short period

The FTP details you need for FileZilla or other FTP client:
Host: (your account's primary (main) domain) or (your server's IP) - Port: 21

Protocl: FTP - File Transfer Protocol

Encryption: Use plain FTP

Logon Type: Normal

User: (your cPanel user name)

Password: (your cPanel password)

thanks for support about FTP address
About login cPancel... I can't switch to cPanel x3? what's this problem?