I need help, related to backup

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Kansy

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I need that some admin put the backup of my web, only th folder public_html/foros/

Yesterday I wanted to install another phpBB forum in a subfolder, but when I was uploading the files I had an error and I upload them into my /foros/ folder, where I have installed icyphoenix.

SO now My forums:nuts: has big errors and I can't solve them.

thank you
 

YamiKaitou

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The end-user is responsible for backups. So, the admins can't restore a backup unless you give them one to restore.
 

Kansy

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Are you saying it seriously?

I have asked to an |Account Manager|


And he said me that corey could help me
 

YamiKaitou

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Unless you are on the Paid Server, backups are solely the end-users job (says so in the ToS)
 

Kansy

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... snif snif

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Solved
 
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dest581

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Reupload the original files, and everything should work fine. Just make sure you have a copy of the config file.
 

Corey

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I have a copy of your account before you were moved to the sustained server, I can copy the files from that if you haven't changed them since.

-Corey
 
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